Our Refund Policy and Guideline
For any reason you need to demand for refund, this must be done in writing either electronic or physical. If the need for a refund is caused by us or we consider it necessary, refund will be made within five (5) business days and we will remove 10% handling and 7.5% VAT and make refund within 5 business days from day of request.
Who Qualifies For A Refund
You qualify for a refund if we are unable to fulfill your exchange request within a reasonable time frame or if deem it necessary for any reason. We do not offer refund for an already completed exchange transaction.
How To Request For Refund
To request for a refund, kindly contact us through any of the available contact channels. Preferably, you should open a ticket.